Shipping Information
We offer shipping across USA and internationally. Please review the details below to understand our delivery process, timeframes, and policies.
Domestic Shipping (New Zealand)
- Orders are processed within 1-2 business days after payment confirmation.
- Delivery times vary depending on your location:
- Urban areas: 2-3 business days
- Rural areas: 3-5 business days
- We use trusted courier services for reliable delivery.
International Shipping
- We ship worldwide! Delivery times depend on the destination:
- Australia: 5-7 business days
- USA/Canada/UK: 7-14 business days
- Other countries: 10-20 business days
- Customs fees or import taxes may apply and are the customer’s responsibility.
Shipping Rates
- Free shipping on all NZ orders over $150.
- International shipping costs are calculated at checkout based on weight and destination.
Tracking Your Order
Once your order is dispatched, you’ll receive a tracking link to monitor delivery progress.
Returns & Damaged Items
- If your order arrives damaged, please notify us within 48 hours with photos for assistance.
- For returns, review our Returns Policy.
Need Help?
For any shipping-related questions, visit our FAQ page or reach out via our Contact Form.